Pat Hart is a partner and the Chief Operating Officer with Trifecta Management Group overseeing all aspects of day-to-day operations. He is also involved in project management, concept development, design and development, revenue growth, food and beverage, research, technology, training, human resources and finance and accounting. He has also led the opening of over 60 restaurants and location-based entertainment centers domestically and 6 locations internationally.

Hart has an extensive business background that includes strategic planning, idea generation, brand expansion, international business, new experience development, operations and investor relations.

Prior to Trifecta, Pat was the Executive Vice President of Operations for GameWorks, responsible for all operational aspects of the business including concept development, food and beverage, training and development, technical operations, group sales and game and attractions. Hart’s intuitive knowledge of the business was instrumental in the evolutionary development of GameWorks and Sega Entertainment from its prototype to a world-class entertainment destination. Pat was also the key U.S. senior management liaison with the Japanese ownership and executives with Sega Sammy based in Tokyo.

During his 15 years with GameWorks and Sega he was instrumental in developing the new restaurant and bar concepts for Jax Grill, Arena Sports Bar and Grill and World Sports Grille and was responsible for converting chosen locations into the new concepts, ensuring continuity in the menu, food, drinks and aesthetics and design of each property.

As the company continued to extend the franchise into other countries, he spearheaded research and development for ambitious international growth and worked closely with international franchisees to develop entertainment experiences and food and drink menus, tailored to regional flavor profiles and lead all international openings.

Hart spent the early part of his career in executive and multi-unit capacities in the restaurant industry with companies such as Marie Callender’s and Famous Restaurants.

As the Senior Vice President of Operations for Trifecta Management Group, Pat Shroll contributes to the development and operations of current venues and team members in a variety of concepts including retail and family entertainment centers as well as single-concept restaurants.

Pat joined TMG in 2015 as the GM of plank and with his team, helped position it as the top eatertainment venues in the Bay Area, with significant growth in revenues. Pat has since gone on to assist with new venue openings nationwide, contribute to the ongoing development of team members across TMG venues and offer direct operational involvement for various projects for TMG overall.

In 2007, Pat re-joined GameWorks and was quickly promoted to Director of Operations. He was responsible for sales growth and financial development of seven locations across the nation. Pat’s specialty includes increasing the financial posture of operations, developing cost controls and analyzing cost-effectiveness of programs. His expertise also includes video game purchasing, game room layout and food and beverage execution.

Pat was a Director of Operations for five locations of a popular steak house in the California and Washington markets from 2000 to 2007.

Pat initially joined GameWorks in In January of 1997 as the AGM of Las Vegas and subsequently the General Manager of Tempe and then promoted to Director of Operations in the Florida market.

Prior to joining GameWorks, Pat spent the early part of his career as a Manager and General Manager in the restaurant industry at Famous Restaurants.

Pat is married with four children and lives in Northern California.

Jimmy Hayward is a Vice President of Operations for Trifecta Management Group, overseeing certain opening aspects for the multi-concept restaurant and retail entertainment development and management firm. His responsibilities often include implementing strategies for increasing facilities’ operational efficiency, creating productive working environments, coordinating staff development activities, in addition to setting guidelines for recruitment, advancement, and team member evaluations.

Jimmy started in the business as a 15 year old dishwasher. Before he left that first concept 10 years later, he was the General Manager. He moved onto Applebee’s and became General Manager after his first year. He also became the training coordinator in the Columbus, OH market, training all kitchen Managers, General Managers and key employees for all new promotional menu roll outs. He then moved on to GameWorks and became involved in all aspects of the venue up to and including the entertainment side of the business. He also helped open numerous GameWorks locations domestically and internationally in the kitchen. Jimmy has been with TMG since the beginning. He has opened/operated several of the different concepts in the Trifecta Management Group family.

Matt Lienhard is the Vice President of Operations for Trifecta Management Group, responsible for developing and implementing strategies for increasing the facilities’ operational efficiency, creating productive working environments, coordinating staff development activities, in addition to setting guidelines for recruitment, advancement, and team member evaluations.

Matt initially joined TMG in December 2014 and has since progressed to the D.O. position through his hard work, commitment, passion and love for the industry. Matt has over 15 years of hospitality experience, holding positions as General Manager for Founding Farmers (Washington D.C.) and Area Director for the fast-casual brand &pizza (Washington, D.C.), in addition to working for brands such as Marriott, Hillstone Restaurant Group, and numerous private country clubs.

During his tenure with Trifecta, Matt has held several positions at various locations, such as Operations Manager at plank (Oakland, CA), Beverage Director at Uptown Alley (Manassas, VA), and General Manager at Red Stick Social (Baton Rouge, LA).

Jorge is Senior General Manager of plank, the premier entertainment/dining destination in the Bay Area, located at Jack London Square in Oakland, CA, where he is responsible for day-to-day operations.  Jorge has a keen business acumen, constantly tracking consumer trends, modifying the offerings, providing a compelling guest experience and creating innovate programs to increase both transient and corporate event business.  As a leader, his charismatic style and team focus have resulted in an extremely low management attrition rate, especially impressive in a very competitive market and during the pandemic.

Jorge has dedicated his career to entertainment and restaurant industry, having started as a dishwasher at age 18 at Bistro Garden, Beverly Hills, quickly promoted to supervisor after a year at their new location in Studio City and then again to Kitchen Manager at the Company’s new venue, Wizardz, at dinner/magic venue located at internationally known, Universal CityWalk.

This along with his stint at Malibu Speed Zone in City of Industry, where he created their banquet business, help propel him into the multi-offering, large box entertainment and dining business.

He started as a Kitchen Manager at the Irvine Spectrum location of GameWorks, then moved to the Ontario location, where his talents and leadership were recognized and was asked to help open multiple locations around the country. From there he was promoted to Front-of-the-House manager, F & B Director and Assistant General Manager.

Trifecta hired Jorge as Assistant General Manager in 2010 at its concept KDB, and then promoted him to General Manager of plank in 2015.

Bill Danclovic is a Regional Technical Director for Trifecta Management Group. He specializes in field support ensuring technological developments align with the goals of new venue openings. Bill joined the Trifecta team in 2012 as Technical Manager at the Uptown Alley location in Surprise, AZ.

Originally from Albuquerque, NM, he graduated from DeVry Institute of Technology with an Electronic Technician Certificate. He worked for Sparton Technology in the tester maintenance division. It was in this role that he was honored for his troubleshooting and design skills working under the stringent requirements of the Sandia National Labs, Department of Defense, Department of Energy and Strategic Air Command.

Bill then got involved in the arcade field working with American Laser Games. He started out as a temporary worker assembling games and rose to head of customer service. After American Laser Games Bill started in the FEC world working for BlockParty, Sega City and then GameWorks as a Technical Manager for the next 14 years specializing in new venue openings and field support.

Trey Jenkins is a Regional Technical Director for Trifecta Management Group. He is also Technical Manager at its plank location, where he leads and manages all aspects of  their interactive gaming experience, including state-of-the-art bowling and bocce ball, and sports, action and prize games from industry leading gaming companies like Brunswick, Sega, Namco and Ice.

Jenkins began his career in 2003 at the well-known Chuck E. Cheese’s, where he served as district technical manager, responsible for the electrical and mechanical aspects of the restaurant’s game room, including the latest video and skill games. In 2007, Jenkins took on the role of Technical Manager for the family-friendly food and gaming destination GameWorks, overseeing the vast entertainment area complete with bowling lanes, video games and rides. Before joining the team at plank, Jenkins held the position of Technical Manager for Kitchen Den Bar (KDB) in Long Beach, CA.

As Special Projects & Consulting, Michael Long plays a leading role in Trifecta’s consulting group, particularly in the areas of market feasibility studies, concept development and project management. In his time at Trifecta, Mike has worked with over 120 clients from small restaurants seeking a turn around plan, to public companies looking to fine tune operations or gain efficiencies, to conceptualizing 30,000 – 90,000 square foot ‘big box’ entertainment centers. Over the course of Mike’s career, he has help conceptualize dozens of different concepts across the country as well as overseas and helped turn around many different types of food, beverage and entertainment concepts.

Mike has extensive and deep experience in the restaurant and entertainment business with over 30 years of executive experience in both private and public companies directing operations from the GM level to the SVP of Operations. Through his numerous roles, Mike has gained experience in all aspects of operations

Starting at GameWorks inception in 1996 as Director of Operations, Mike designed, developed, and implemented operational systems including but not limited to: management job titles and responsibilities; crewmember job titles and responsibilities; operational procedures; operational systems; menus; service style and procedures; training and development programs; quality control and inspection systems; cost control systems; reward and recognition programs; budgeting and financial planning; compensation programs; and administrative systems.

Beginning in March of 1997, Mike directed and managed the rollout of 12 GameWorks flagship locations, with aggregate annual sales of $75 million and was promoted to VP of Operations. In 1999, Mike turned his fulltime attention to developing international franchising as Senior Vice President of International Operations.

Prior to GameWorks, Mike spent his early career advancing in the restaurant business, gaining valuable management experience in new unit openings, concept development and implementation, repositioning of concepts, workout groups, and a merger and acquisition. In 2002, Mike relocated to Denver in order to be near his family and to participate in the creation of 33 and a third Inc., which owns and operates two critically acclaimed upscale casual restaurants in Colorado. Most recently, Mike published his first novel, a wilderness thriller entitled Saint Lucy of the Cowboys.