As a partner emeritus, involved since the company’s inception, Jill continues to be involved with TMG on various consulting and special projects including new business development, market studies, recruiting, business analysis and operations.
Enhanced by an extensive background in restaurant operations, Jill is widely considered the industry’s preeminent expert in training and learning, and brings innovative and creative programs and techniques to Trifecta Management Group and its clients. She was previously the GameWorks Vice President of Training and Development where she created the team member and management training and career development programs.
At the renowned Spielberg venture, Jill led the training department in creating and implementing the new venue opening and team member training which was implemented in the successful opening of every flagship, both domestic and international, and the smaller Studio concept. Jill developed an innovative generationally-sensitive DVD based training program that streamlined the learning and made it more effective for team members. Jill also developed various career development programs to promote succession planning and internal management promotions.
Jill gained valuable experience as Director of Training with Famous Restaurant Group, operators of multi-themed restaurants in the United States. She also created a more innovative and effective management training program for Tony Roma’s as Director of Management Training. Her effective communication and presentation skills were honed by serving as Executive Trainer for Decker Communications, renowned for video feedback training in communications for executives. Her restaurant operational background was obtained through various restaurant positions: Manager for Farrells Ice Cream Parlor Restaurants; General Manager at various Lawry’s Restaurant concepts; Training Manager for Ed Debevic’s, a Lettuce Entertain You restaurant concept; General Manager at Victoria Station Restaurants; and Director of Operations with a Tony Roma’s franchise group.
She credits her ability to be creative and innovative with learning and development to her passion and dedication for helping people be better at what they do, both professionally and personally. She has a fascination and in-depth understanding of the generational differences in today’s workforce which guides her learning programs.
Jill graduated from California State University at Northridge with dual majors in Psychology and English, and holds numerous certifications directly related to the restaurant training field. She resides in Chatsworth, California.